Recommending usual way to solve this problem are:
- Perform standard battery pull,
- Request a specific contact to update and change their image,
- Re-download Fuel 5.0
- Return to add a contact.
tips to overcome the Blackberry is never guaranteed to work in all the Blackberry because all users have different versions of the Blackberry handheld and os. If this method does not work for you, try deleteing the contacts and request a new invitation / add pin. RIM has published a knowledge base article with a solution to this problem because there is no resolution (now). This is a solution provided by RIM:
1. On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.
2. Highlight the users affected.
3. On the contact list screen, press the Menu key.
4. Select Delete Contact.
5. To add more contacts,
invite them by using a barcode scan or by email. Once you re-invite their contacts should receive a return. After receiving contact you both should be able to see the avatars of each other. Keep in mind that both parties must be running fuel 5.0.
You can download it from OTA http://www.blackbe rry.com / messenger.
I would also advise everyone to Download the latest version of the Blackberry messenger (currently 5.0.0.57) as some users may still have trouble 5.0.0.55-56 version and have not upgraded to the latest version. Please share with us your experience in solving this problem, if the above method has worked for you. Or if you have a different method to solve this problem.
I hope this information useful tips for you
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