Did you ever see the message below when installing the application?
"Installation / log in Failed Because the Applications is Trying to Access Internal and External Firewall Firewall the which violates your IT Policy"
If you meet this error, there are 2 possibilities, that you have set the firewall active on your handheld and must be disabled to be able to use applications.
How to Disable Firewall
1. Go to Options
2. Select Security Options
3. Select Firewall
4. On the status of the firewall, change enabled to disabled
After disabling the firewall should be able to log in / use applications
If you still can not, whether you use a company provided Blackberry handheld? Maybe your company has blocked the use of a particular application.
Just ask the IT department of your company to determine whether correct.
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