Often we receive questions how How to retrieve profile photos picture/display picture on BBM is missing or not updated, the following solutions in order photos re-emerge:
- Backup your BBM contacts in a way remotely backup features in BlackBerry Messenger:
- Register your email that you use on your BlackBerry to the server for backup and restore BBM BBM contacts if you have not. (If you have a list, trying to register a new email)
- After that, open the BlackBerry Messenger and enter the menu (press menu bb): "Option - Backup - Backup files Remotely
- Perform all register email backup contained on the list and press the "Register"
- Wait a few moments until it says "The Verification Email was sent successfully."
- (If within 10-15 minutes it says they will not. Try to canceled and repeated again., And if it is still so let it go ignored)
- Once finished all. Perform reset by disconnecting the battery Restart your BlackBerry.
- If the restart has finished loading, go back to your BBM and check back to the last menu option-backup, make sure the registered email already sign the words "registered"
- If all is done, wait a few minutes for the process of re-loading photos emerge all.
If it still does not appear, try pinging the server rim with diagnostic tests.
Please try 2nd tips, and so on..
1st Tips (Register HRT)
- Go to Options
- Select the Advance Options
- Select Host Routing Table
- Choose the “BOLD” point
- Press your BB menu
- Select Register Now
- Then it would be showing some message, “Your Handheld registered with the wireless network..”
- Restart your BlackBerry devices.
- Well, now you can check your avatar. If still failed, try 2nd tips.
2nd Tips (Re-Invite Contact)
- Go to your BBM (BlackBerry Messanger)
- Delete all your friend which not showing their avatar (please backup their pin 1st before deleting)
- Reinvite them!
3rd Tips (Re-Install BBM)
- Go to your BBM
- Choose Options
- Backup Now
- Select Backup Files Locally (backup to media card)
- Close your BBM
- Go to Options
- Select the Applications
- Change the “3rd party” into Add-on
- Click on BlackBerry Messenger
- Delete it
- Restart Your Blackberry
- Go to Blackberry App World
- Find Blackberry Messenger
- Install it! And then restart it (again)
- Go to your BlackBerry Messenger
- Push your BB Menu and then choose Options -> Restore -> Restore using a backup file from device (choose your backup file that you had created before)







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